On one hand, this week just disappeared. On the other hand, well it was a week.
When I first started my adult career, I worked in data. I was good at it, but it didn’t really fulfill me. Then I recognized a need for someone to take over writing a number of policies and procedures and I did both for a long time. Eventually, I found my way into a job that was 90% writing and it felt like coming home.
I’ve been a technical writer for over 20 years now, and yet, somehow, data still finds its way into my work day. This week that was NPS scores. Because I own the tool that allows us to pop up NPS scores directly in our platform, it falls to me to do the read out. My VP asked me yesterday to share our current NPS scores and some awesome comments in our “Weekly Wins” call. That lead to being asked to do a deep dive to provide info to our Marketing team and our CTO.
We’ve been running the survey since May of this year, and we currently sit at a solid 50, which is pretty damn good.
But now it’s the weekend and I’m hoping to get some writing done, clean the house, take the dog to the park, grocery shopping with Mom, etc. Right this minute, however, I have some Death Wish Coffee in my cup and a blank page staring at me.
Photo by Joshua Sortino on Unsplash